Customer App

Optimising The Management Of Your Household Waste Disposal

Using the appropriate tools can help you optimise the management of household waste disposal. And understanding the needs of our household customers, we have developed a mobile app to smooth household waste disposal management while providing professional, reliable, and environmentally friendly services. 

 

 

Benefits of Barna Recycling Household App

 

Benefits of Barna Recycling Household App 

Barna Recycling household app features go beyond simply allowing you to see your bin collection history. Here are five key benefits of having Barna Recycling household customer app on your mobile.

 

1. Receive collection reminders

Never miss a collection day anymore. Sometimes we can get caught up in our busy daily routine and forget it’s collection day or what type of waste will be collected. Barna Recycling household app sends you reminders about the collection, helping you to keep up with the calendar and avoid waste clustering.

 

2. View your collection calendar

Have easy and quick access to your collection calendar at any time. Our household waste collection calendar helps you sort your waste and organise bins for the collection day.

 

3. Account Support

Need to sort out any issues or ask questions about your Barna Recycling account? Our household app also allows you to contact us and get account support without having to make any calls. Our customer support team will answer enquiries about your account, bin collections, and payment issues.

 

4. Pay & top up your account and view account transactions

You can use our Barna Recycling household app to top up your account and pay your bills online. The option ‘Snap Pay’ allows you to pay your Barna Recycling bill safely with a click of a button. You can also view all your account transactions and keep up with your balance. 

 

5. Monitor the weight of the waste disposed

Avoid excessive weight charges. With Barna Recycling’s app, you can monitor the waste disposed of and ensure you don’t exceed the maximum weight per bin of 50kg. 

 

 

Have Access To Your Barna Recycling Account 24/7

Enjoy the ease of accessing your Barna Recycling account and take advantage of all our app’s benefits. Download Barna Recycling app today and enhance the management of your household waste disposal.

Overview Of Barna Recycling’s Household Mobile App Update

*COMPETITION TIME! *

We are giving four lucky customers the chance to win up to 6 months of free service (up to the value of €190.00) by Downloading the New Version of the household App
Any customer who has downloaded and logged into the App from 1st December 2021 to 30th April 2022 will be automatically included in the draw. Winners will be notified via email.

With a range of new and improved features, the upgraded version of our mobile app has been designed to help you manage your waste and recycling needs.

  • For Android users: Simply uninstall the existing Barna Recycling App on your phone and search for Barna Recycling in the App Store and install the new version.
  • iPhone users, on the other hand, should notice an automatic update of their existing app to the upgraded version.

Below we have provided an overview of new features and updates of the mobile app for effective household waste management.

Key Features & Benefits of Barna Recycling’s Household Mobile App

 

  • Improved collection reminders: make sure you turn on your notifications
  • View your collection calendar.
  • View your bin collection history.
  • Monitor the weight of the waste disposed.
  • Pay and/or top up your account and view account transactions.  Use Snap Pay to safely and securely save your credit card details to the App and pay your Barna Recycling bill.
  • Add Direct Debit details through Account Support.
  • Contact our customer support team through Account Support for any queries

Overview of New Features

Below is an overview of new features we have introduced as part of our latest upgrade.

  • Frequently Asked Questions (FAQ’s): A new FAQ section is now available to provide customers concrete answers to their questions surrounding billing, payments, collection and bin queries and additional services.

  • Update Contact details or address: We have introduced quick and easy steps for customers to update your details on the app. *Once updated it can take up to 48 hours to reflect on the app*

Customer Account Support

What would you like help with today? Find solutions to common problems or get help from a customer care agent. Contact us.

Logging In and Security

To login to the household customer mobile app, you need to have your Barna Recycling user account number and PIN ready.

If you have forgotten our pin – you can recover it through the ‘Recover Pin’ option.
We have also added two-factor app authentication as another layer of security for our customers when accessing features and areas within the app that contain your personal or financial information. My account, Snap Pay and Support. This will require customers to confirm they are authorised to access the data listed.

A One Time PIN (OTP) will be sent to either the email or mobile number associated with the Barna Recycling Account via SMS. Upon entering the OTP, the App will confirm if the Passcode is correct. Once the customer clicks on Confirm Code. They will now have full access to the App.

They will only have to do this once per device. If they download the App to a second device, they will need to enter OTP for that new device.

How our app can benefit you

Barna Customers have downloaded our app and are using it on a regular basis. Why not join them!

The app was designed with you in mind so that you could have 24/7 access to your Barna account. The app has several features, such as:

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